I saw the gentlemen from Hi Mark Martin Tailors several times whilst they were in Australia and I ordered a number of suits and shirts from them, but even twelve months later I still haven't received all of the things I paid for and what has arrived has been incorrectly made. I have tried to reason with Mr Mahtani, and I've tried paying extra, but I still got nowhere.
This was especially disappointing since I'd also referred a number of my friends to them, all of whom had a similar experience.
In addition to not sending me some of the clothes I ordered, and not getting all but one item correct, I gave them an expensive suit to take in for me which came back taken in too far. I thought of returning it, but given my experience I chose to take it to a local tailor who opened it up and told me that they had trimmed the excess fabric and hence, it could not be let out again. I couldn't even give it to someone slimmer than me as they'd taken in the cuffs and it was almost impossible to get your hands through. In the end I had no choice but to throw the suit out as it was unusable.
Mr Aroon Mahtani is a fraud and thief. I don't intend this to be an insult, just a statement of fact. Anyone who spends 40 mins telling me about how spiritual he is, how much he believes in doing what is right and then refuses to correct orders or send me goods that I have already paid for until I paid for can only be described as a fraud and a thief.
In fairness, the gentlemen who work for him and did the fittings (Steve, Kevin and Benny) were all great, but were unable to help with any of the problems I had.
I cannot advise people strongly enough to avoid Hi Mark Martin Tailors and there are plenty of reviews around aside from mine to support this. I just wish I'd read them BEFORE I employed their services.
Monetary Loss: $2000.